Legal notice

⌛ Updated text on 14/02/2024

Hello 👋! Welcome to colchonesybases.com.

Here you will not only find the best mattresses and sleeping equipment (and at the best price), but, above all, clear and close advice to ensure that you take home the best solution for your needs.

Who are we and how can we help you?

colchonesybases.com is the website of La Boutique del Sueño, a local business in Orihuela (Alicante) dedicated to selling sleeping equipment 🛏️ (mattresses, pillows, bases, storage beds...) since over 60 years ago.

We are authorized distributors of Flex, Dormilón, Dorwin and Mash for Orihuela and Vega Baja.

You, by being a user of this website, already are part of our community. That's why it's important that you know how we operate and what to expect from us.

The importance of being on the same page

We ask you to spend a few minutes reading this section. This way, we ensure that your experience on our site is safe, enjoyable, and, above all, based on mutual respect.

🧐 Who is behind colchonesybases.com?

Being transparent helps us sleep peacefully at night 😴. That's why we tell you who is responsible for this website, colchonesybases.com:

Trade name La Boutique del Sueño SL
CIF (Tax ID): B53418067
Address: C/ San Agustín, 24, 03300 Orihuela, Alicante, España.
Email: info@colchonesybases.com
Teléfono: 965 300 699 / 654 562 125
Business activity: Retail of sleeping equipment, such as mattresses, pillows, bases, storage beds, articulated slats, etc.
Our purpose on this website: To offer you valuable content on rest and health and recommend the products most suited to your needs.

How to contact us? Easy, via email, phone (calling or WhatsApp), social networks, or our contact form. But if you're more into paper, we will be delighted to read your letter.

Whether for doubts, suggestions, or any type of communication, we listen and respond. Each message you send to our email or postal address is important to us and will be treated with all the respect it deserves.

🌐 How to navigate and enjoy our website

We have designed colchonesybases.com as a place to start and maintain a relationship where anyone can receive the best advice on rest and health. But, like in any relationship, there are some basic rules:

What does using our website mean? When you browse colchonesybases.com you become a user of our community. This means that you accept our rules of the game, which are here to ensure a pleasant and safe experience for everyone.
Flexibility and change: Keep in mind that these rules may change from time to time, to adapt to new situations or improve your experience. Don't worry, we will always seek what's best for our users.
Your commitment: By using our website, we trust that you will do so in a respectful and legal manner. This includes respecting our rules, acting in good faith, and following the relevant laws. If problems arise due to incorrect use on your part, you could be responsible for any damage or harm caused.

🗝️ Your access and use of colchonesybases.com: what you need to know

Open access for everyone: At colchonesybases.com we want everyone to enjoy the best rest. That's why access to our website and its services is completely free and open.

Some important details: To enjoy certain special services, we will only ask you to complete a form. Remember, it's important that the data you provide us is authentic and current, as you will be responsible for the veracity of this information.

Responsible and respectful use: We are here to inform you and offer our advice, always thinking that you and yours can enjoy a pleasant rest every night. To guarantee the best experience for everyone, we expect you to use our website in a respectful and safe manner. This means, among other things, not:

Posting or sharing content that is illegal or harmful.
Introducing viruses or performing actions that could damage our website or the experience of other users.
Accessing without permission the information of other users or attempting to violate the website's security.
Infringing intellectual property rights or revealing confidential information.
Pretending to be another person or entity.
Using the contents of our website in an unauthorized or illegal manner.

Protecting Intellectual Property: Everything you see and enjoy on colchonesybases.com (texts, images, design, etc.) is owned by us, our collaborators, or third parties, when so accredited. Respect these rights and do not misuse them. This includes not reproducing, copying, distributing, modifying, or making public use of these contents without the necessary authorization.

Avoid harmful content and actions: It's not only important to respect our intellectual property, but also to avoid sharing or taking actions that go against the law, public order, or good manners. This includes refraining from making false or misleading statements about colchonesybases.com, or including illegal or inappropriate content on the website.

User responsibility: Each user is responsible for their own use of the materials and content available on colchonesybases.com. This means that if your use of our website results in damage or harm, you could be responsible for the consequences.

🛡️ Our responsibility extent

General information for you: At colchonesybases.com, our aim is to share information and content that you find useful and entertaining. However, remember, the information we offer on the website is of a general nature and primarily informative. This means that we cannot guarantee that everything you find here will always be complete, up-to-date, or perfect for your specific needs.

Limitations of liability: We know you trust us, and we strive to offer you a safe and reliable space. However, there are things beyond our control:

Accessibility and accuracy: Sometimes, there might be access issues to the website or you may find information that is not accurate or outdated. We cannot be held responsible for these inconveniences or for possible errors or defects that may exist in the content.
Viruses and computer security: Although we take measures to protect our website, we cannot guarantee that it will always be free of viruses or harmful elements that may affect your devices or data. We always recommend using appropriate protection measures when browsing online.
Legal and respectful use: If you use our website in an incorrect or illegal manner, we cannot be responsible for the consequences. This includes, for example, acts that infringe intellectual property rights, violate the privacy of others, or go against laws and public order.

🔗 Navigating beyond colchonesybases.com: about links to (and from) third parties

Explore with confidence, but with attention: We love to share with you links to other pages that we believe you might find interesting. However, it's important for you to know that:

We don't review everything: Third-party websites to which we direct you are not under our control. This means we cannot guarantee how they operate or their accessibility.
Quality of information: The information you find on these sites is the responsibility of each page, not ours. So, if something seems interesting, we recommend you to review the source well.
Privacy and personal data: Each site has its own privacy policy and data processing. Make sure you understand how they handle your information before sharing any personal data.

Recommendation: It's always a good idea to read carefully the legal notices, terms of use, and privacy policies of third-party websites.

Relationships with other sites: You should also know that at colchonesybases.com we are not responsible for the links that third parties may make to our site.

🔒 Protecting your data: our privacy policy and confidentiality

Committed to your privacy: At colchonesybases.com, we know how important your privacy is. That's why we take the protection of your personal data very seriously. Here we explain how we do it:

Confidentiality and responsible use: We commit to keeping your personal data safe and to use it only for the purposes for which you gave it to us. This means taking care of it to avoid changes, losses, or unauthorized access.
Complying with the laws: We work according to the General Data Protection Regulation of the EU (GDPR, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons) and the Organic Law on Personal Data Protection and guarantee of digital rights (LOPD, Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights) of Spain. Thus, we ensure that we treat your data with the highest standards of security and respect.

Your role in the security of your data: It's important that the information you provide us is accurate and up-to-date. Remember, you are responsible for keeping your data up-to-date and for the consequences that may arise from errors in them.

Control your information: You always have control over your data. You can modify or delete it at any time, either directly on our website or by contacting us at info@colchonesybases.com. To better understand how we treat your information, we invite you to review our privacy policy.

🍪 Cookies: sweetening your experience on colchonesybases.com

Small details, big differences: At colchonesybases.com, we use cookies to make your visit more enjoyable and personalized.

You have control: We know privacy is important. That's why you have the option to configure your browser to accept or reject these cookies. Keep in mind that blocking them could change the way you interact with our website, possibly affecting some functionalities.

Learn more: If you want to know more about what cookies are, how we use them, and how you can manage them, we invite you to read our cookie policy. Here you will find all the detailed information so that you can make decisions that best suit your preferences.

⚖️ How to act in the face of possible illegal activities?

Your cooperation is key: At colchonesybases.com, we strive to maintain a safe and respectful space for everyone. However, if you ever come across something on our website that you believe is illegal or inappropriate, we need your help.

What to do? If you suspect any illegal activity or misuse of our content, please let us know. You can send us a notification by email or postal mail. In your message, it's important that you clearly identify yourself, describe what you have seen, and ensure that, to the best of your knowledge and belief, your report is accurate.

Legal commitment: We want you to know that we take these matters very seriously. Any legal situation related to colchonesybases.com will be governed by Spanish legislation, and the Courts and Tribunals of Orihuela (Alicante) will be responsible for resolving it.